Shipment Exception Agent
Watches shipments, detects exceptions early, and coordinates resolution with carriers and customers.
VisibilityException Live demo available
Shipment Exception Agent
Polished agent demo — preview
Agent running
Agent thinking
- 1Reading inputs and pulling relevant context across systems…
- 2Building a plan: 4 steps, 2 tools, 1 human approval gate.
- 3Executing steps with progress streaming back to the user.
- 4Decision made. Drafting summary and queuing for review.
The problem
Exception handling is reactive. Customers find out about delays from the tracking page; recovery options shrink hour by hour.
What the agent does
- Watches shipment status across carriers, ports, and weather signals
- Detects emerging exceptions and notifies stakeholders ahead of breach
- Coordinates carrier replans or notifies customers with options
Business value
Cuts late deliveries by 35% and reduces customer-initiated WISMO contacts by 60%.
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