Travel Customer Service Agent
Handles travel customer service — changes, refunds, complaints — across providers.
ServiceResolution
Travel Customer Service Agent
Polished agent demo — preview
Agent running
Agent thinking
- 1Reading inputs and pulling relevant context across systems…
- 2Building a plan: 4 steps, 2 tools, 1 human approval gate.
- 3Executing steps with progress streaming back to the user.
- 4Decision made. Drafting summary and queuing for review.
This demo is a polished preview. Book a build to see the production version.
The problem
Travel CS is famously bad. Long holds, scripted responses, fragmented authority across airlines and hotels.
What the agent does
- Authenticates and pulls full trip context
- Resolves changes, refunds, and credits within policy
- Coordinates with airline/hotel APIs and partners
Business value
Cuts hold time by 90% and lifts NPS dramatically.
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