Optyzone

Claim Denial Management Agent

Reads denial reasons, generates appeal letters with citations, and resubmits — closing the recovery loop.

RCMComplianceDocument AI
Claim Denial Management Agent
Polished agent demo — preview
Agent running
Agent thinking
  1. 1Reading inputs and pulling relevant context across systems…
  2. 2Building a plan: 4 steps, 2 tools, 1 human approval gate.
  3. 3Executing steps with progress streaming back to the user.
  4. 4Decision made. Drafting summary and queuing for review.
This demo is a polished preview. Book a build to see the production version.

The problem

Up to 9% of claims are denied on first submission. Manual appeal workflows recover only a fraction because staff prioritize high-dollar denials and let the rest age out.

What the agent does

  • Classifies denial type (medical-necessity, coding, eligibility) from the EOB
  • Drafts an appeal citing payer policy, clinical guidelines, and prior favorable rulings
  • Tracks the appeal through to adjudication and learns from outcomes

Business value

Recovers 18% more revenue per denied claim and clears the appeal backlog within a single billing cycle.

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