Optyzone

Last-Mile Coordinator Agent

Orchestrates last-mile delivery — driver assignment, customer comms, exception handling — end-to-end.

Last-MileReal-time
Last-Mile Coordinator Agent
Polished agent demo — preview
Agent running
Agent thinking
  1. 1Reading inputs and pulling relevant context across systems…
  2. 2Building a plan: 4 steps, 2 tools, 1 human approval gate.
  3. 3Executing steps with progress streaming back to the user.
  4. 4Decision made. Drafting summary and queuing for review.
This demo is a polished preview. Book a build to see the production version.

The problem

Last mile is the most expensive and most variable segment. Dispatchers improvise; customer experience suffers.

What the agent does

  • Assigns deliveries to drivers in real time based on capacity and traffic
  • Communicates ETAs and changes to customers proactively
  • Handles exceptions (refused, address issue, access) with the right next step

Business value

Lifts first-attempt delivery success by 11 points and cuts CS contacts on delivery.

More in Logistics & Supply Chain