Optyzone

Fraud Investigation Agent

Investigates flagged transactions end-to-end and produces a decision-ready case file in seconds.

RiskMulti-systemReasoning Live demo available
Fraud Investigation Agent
case TX-7741-21 · Card •• 4421
Agent running
Auto-flagged 4s ago · Risk score rising
Pending transaction
€842.18
Risk score
94
Visa •• 4421
Antibes FR
Evidence assembled

The problem

Fraud analysts spend 80% of their time gathering evidence across systems. Backlogs grow during attack waves, and good customers get locked out for hours.

What the agent does

  • Pulls transaction history, device fingerprints, geolocation, and recent contacts across systems
  • Builds a narrative — pattern match, similar prior cases, current risk scoring
  • Recommends action (release, hold, block) with reasoning the analyst can audit and override

Business value

Reduces investigation time per case from 18 minutes to 90 seconds and improves true-positive rates by 22%.

More in Finance & Banking