B2B Customer Health Agent
Maintains a live, accurate health score per account by reading product usage, support history, and CSM notes.
B2BAnalyticsRetention
B2B Customer Health Agent
Polished agent demo — preview
Agent running
Agent thinking
- 1Reading inputs and pulling relevant context across systems…
- 2Building a plan: 4 steps, 2 tools, 1 human approval gate.
- 3Executing steps with progress streaming back to the user.
- 4Decision made. Drafting summary and queuing for review.
This demo is a polished preview. Book a build to see the production version.
The problem
CS leaders run on lagging metrics. By the time a churn warning fires, the customer's already shopping replacements.
What the agent does
- Aggregates usage, support, NPS, and engagement signals continuously
- Surfaces at-risk accounts with the specific evidence and a recommended action
- Drafts the CSM outreach and a save plan
Business value
Reduces net-churn by 21% and lifts CSM productivity by 35%.
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