Social Support Agent
Monitors social channels, prioritizes real complaints from noise, and responds publicly + privately.
SocialBrand
Social Support Agent
Polished agent demo — preview
Agent running
Agent thinking
- 1Reading inputs and pulling relevant context across systems…
- 2Building a plan: 4 steps, 2 tools, 1 human approval gate.
- 3Executing steps with progress streaming back to the user.
- 4Decision made. Drafting summary and queuing for review.
This demo is a polished preview. Book a build to see the production version.
The problem
Social complaints can spiral; brands react late. Most posts are noise but some require immediate escalation.
What the agent does
- Triages mentions for sentiment, urgency, and account context
- Drafts public + DM responses tuned to brand voice
- Escalates VIPs and influencer-tier issues with full context
Business value
Cuts response time on social to under 10 minutes and reduces brand-incident blast radius.
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