Warranty & Claims Agent
Diagnoses the issue, checks warranty eligibility, and ships the replacement — without a human in the loop.
DiagnosisRMA
Warranty & Claims Agent
Polished agent demo — preview
Agent running
Agent thinking
- 1Reading inputs and pulling relevant context across systems…
- 2Building a plan: 4 steps, 2 tools, 1 human approval gate.
- 3Executing steps with progress streaming back to the user.
- 4Decision made. Drafting summary and queuing for review.
This demo is a polished preview. Book a build to see the production version.
The problem
Warranty workflows route through 4+ teams. Customers wait weeks; reps spend 25 minutes per case in 3 tools.
What the agent does
- Walks the customer through a guided diagnosis
- Verifies eligibility against purchase record and policy
- Initiates RMA, ships replacement, and notifies QA
Business value
Cuts warranty claim cycle from 12 days to 36 hours and reduces handling cost by 65%.
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